Policies
At Prax Peptides, we aim to process and dispatch orders as quickly as possible, typically within 2–4 business days depending on current demand and inventory.
- All shipments are handled using secure, temperature-controlled packaging to ensure product stability during transit.
- Domestic Orders: Estimated delivery within 5–10 business days.
- International Orders: Delivery times may vary based on destination and customs clearance, typically ranging from 7–21 business days.
- Tracking: You will receive a tracking number once your order has been shipped.
- Delays: While we strive to deliver on time, delays may occur due to high demand, inventory restocking, courier issues, or customs processing.
📦 For questions about your shipment, please contact our support team.
Effective: May 13, 2026
Your privacy matters to us. Here is a plain-English summary of how we handle your information at Prax Peptides.
What we collect
When you place an order or contact us, we collect what we need to deliver your products and provide customer service: your name, shipping address, email, phone number, and order history. Payment information is handled by our secure payment processors — we do not store credit card numbers. We also collect basic technical info (IP address, browser type, pages visited) to keep the site working well, and use cookies for the shopping cart and remembering your preferences.
How we use it
To fulfill your orders, send shipping updates, respond to support requests, improve the site, and send marketing emails (only if you opt in).
Who we work with
To run the business, we use trusted services like our payment processors, shipping carriers, email service, hosting provider, and basic analytics. They only see what they need to perform their service. We do not sell your information to anyone.
Your choices
You can unsubscribe from marketing emails anytime, ask us what information we have about you, or ask us to delete your information. Email support@praxpeptides.com for any of these.
Cookies
We use cookies to make the site work — the shopping cart, remembering you between visits, and basic site analytics. You can turn them off in your browser settings.
Children
Our site is not for anyone under 21. We do not knowingly collect information from minors.
Changes
We may update this policy from time to time. Check back here for the latest version.
Questions?
Email support@praxpeptides.com or write to Prax Peptides, 705 S Denning Dr, Winter Park, FL 32789.
30-Day Quality Guarantee
Every Prax Peptides product is independently tested to meet 99%+ purity standards. We back every order with a 30-Day Quality Guarantee.
What’s covered (within 30 days of delivery):
- Product arrived damaged or compromised in transit
- You received the wrong product
- Manufacturing defect or quality issue with an unopened product
- Failure to meet stated purity standards
How to file a claim:
Email support@praxpeptides.com within 30 days of delivery with your order number and a clear description (photos if applicable). Our team will respond within 48 business hours to authorize a return, replacement, or refund.
What’s not covered:
- Products that have been opened, reconstituted, or used — for sterility and safety reasons standard across all research-use peptide suppliers
- Change of mind after an order has shipped
- Damage caused by improper storage after delivery
Refund processing:
Approved refunds are issued to the original payment method within 5–10 business days of approval.
All Prax Peptides products are sold strictly for in-vitro laboratory research and are not intended for human or veterinary use.
Effective: May 13, 2026
Welcome to Prax Peptides. These terms cover the basics of using our site and our products. By placing an order, you agree to them.
What we sell — and what we don’t
All Prax Peptides products are intended exclusively for in-vitro laboratory research. They are not for human consumption, not for veterinary use, not drugs, not supplements, not cosmetics, and not intended to diagnose, treat, cure, or prevent any disease.
When you place an order, you confirm that:
- You are at least 21 years of age
- You are a qualified researcher or buying on behalf of one
- You will use the products only for in-vitro research outside of a living organism
- You will not administer products to yourself, others, or any animal
- You will not resell our products for human or veterinary use
- You are responsible for proper handling, storage, and use
Eligibility
You must be at least 21. You are responsible for ensuring that your purchase and use of our products is lawful where you live.
Orders
We may decline any order at our discretion. Prices and product availability can change at any time. Payment is processed at checkout through our secure payment partners.
Returns
Covered by our 30-Day Quality Guarantee — see our Refund Policy for the details.
Product use
Our products are research materials. Because of how they are used, we cannot be responsible for outcomes or consequences from misuse. You take responsibility for using them properly and following the law in your area.
Our content
The text, images, and design on our site belong to Prax Peptides. Please don’t copy or reuse our content without asking us first.
Changes
We may update these terms now and then. Continued use of the site means you accept the latest version.
Questions?
Email support@praxpeptides.com.